We are driven by our values;
Responding as quickly as we can and following up. Using swift, simple, effective systems internally which allows us to process orders and queries faster.
Care really is at the heart of what we do, and we are aware that lives depend on our jobs, as well as comfort and care to patients and residents. With that - no surprises - we will keep you up to date with your order, or request for service.
We do care about compliance and compatibility - we know when this matters, hence why we ask so many questions when a customer requests a specific part for a chair or bed! We also have a page on our accreditations. We don't take shortcuts - we provide the best repair and spares service to make sure you aren't replacing anything in a few months time.
Fairness; with each other, suppliers & customers. This creates a win-win for all of us and encourages you to trust us. We like to share successes and appreciate feedback at all times. To feedback, simple click here