VAT Exemption For The Disabled.

If you’re disabled or have a long-term illness, you will not be charged VAT on products designed or adapted for your own personal or domestic use. When a product qualifies, it is "Zero Rated" (the term used because 0% tax is charged). 

Also, you will not be charged VAT on:

  • the installation and any extra work needed as part of this
  • repairs or maintenance
  • spare parts or accessories

Many items from Caremed Alrick are available as zero rated products. If you are eligible to claim this relief from VAT, please click on the link below to access our VAT Relief Form. 


How To Use Our VAT Relief Form 

Please print out the form and email it to us at or send the completed form to us by post at the following address:

Caremed Alrick Healthcare
Port Stanley House, Falkland Close, Coventry, CV4 8AU

We will process the form upon receiving it, and a refund of the VAT amount will be made to your account, normally within 3 working days.


How Will The VAT be Refunded?

When purchasing the goods from our website, the full amount including VAT will be charged.

To apply for your refund of the VAT amount, please complete and return the VAT Relief form to us. 

As soon as we receive the form, we will process the information, and a refund of the 20% VAT that you have been charged will be automatically refunded to your account or credit card used in the original transaction. This is normally processed within 3 business days.

If you have any queries about the refund, or the amount to be refunded, please contact our Customer Care Team on 08000 192 246. They will be happy to help you with any queries or questions you may have.


Who can claim VAT relief?

If you are disabled or have a chronic medical condition, you are eligible to claim relief from VAT. There is no need to register with HM Revenue and Customs. Simply fill in the VAT Relief Form and either email it to us at or send it to us by post at the the above address.

A detailed explanation on who is eligible to claim relief from VAT is available from the HM Revenue and Customs website. The document is entitled VAT Reliefs For Disabled People. The reference for this document is Notice 701/7. 


Is It Easy To Claim VAT relief? 

Its very easy to claim VAT relief, all we need to know is the name, address & disability of the person the item is for & what their chronic sickness or disability is. We don't need a doctor's letter or any reference numbers.


Can I claim on behalf of someone else?

Yes. Please be aware that the person you are claiming on behalf of must be disabled or have a chronic medical condition in accordance with the guidance notes available on the HM Revenue and Customs website otherwise your refund will not be processed.

When claiming on behalf of another, please clearly state your name and contact telephone number alongside the name of person claiming the relief who has a disability or chronic medical condition. 


Products and services that qualify for VAT exemption

Products that are designed or adapted for a disability can be purchased VAT free. Examples include:

  • Profiling care beds
  • Adjustable comfort beds
  • Pressure care mattresses
  • Riser recliner chairs
  • Most related accessories

Services related to the purchase of your product may also qualify for VAT relief. These include:

  • Assembly and installation of the product
  • Maintenance and repairs
  • Spare parts or accessories
  • Please note that carriage charges are not eligible for VAT relief.

If you have any doubt on whether a product qualifies or you would like to check its availability, please contact our Customer Care Team on 08000 192 246 who will check the availability of the item as a potentially zero-rated product.